Active listening is the optimal form of listening where the interlocutor hears with kindness what is communicated to him. This is the reason why it is also called benevolent listening. One of the forerunners of active listening was the psychologist Carl Rogers.
What is active listening?
The person who practices active listening must adapt to the other person. The goal is to achieve a perfect interaction between the person who delivers the information and the person receiving it, without judgment, without bias and with sufficient perspective to allow everyone to understand and act by limiting the brakes to communication.
The person who listens actively recognizes that there is a person with feelings, emotions, sometimes conflicting, sometimes violent.
In practice, it is a matter of listening without interrupting, rephrasing and confirming what you have heard. This allows the individual we face to have the impression to be listened to, heard and especially to provoke an early reaction or action.
Who can do active listening?
We often talk about active listening in the professional environment, especially in management. But you do not have to be a graduate in psychology to practice active listening. Everyone can put it into practice in their professional life, but also in their personal or family life, to do it on their own scale and especially to adapt it to their personality, to individuals and situations.
Success depends on the degree of involvement, affectivity, empathy, temperament of both parties, and a host of factors that affect personal mood.
However, it is not a matter of active listening to active listening ... The "viability" of this benevolent act will depend above all on the desire to apply it. The only tools of active listening are not enough. Everyone must become aware of its effectiveness in the short, medium and long term.
For some, it is easier to practice active listening in their professional environment, while others are more willing to take a personal approach: active listening to their children, their spouse, their family and their children. family, even his friends. Practicing active listening with the people you care about allows you to better understand its effect and frame your action.You want to react, to give your testimony or to ask a question? Appointment in our FORUMS Psychology or A doctor answers you !
Read also :
> Body language: the meaning of gestures
> Behavioral therapy
> Somatosomatic osteopathy
> Mindfulness: living in full awareness > The bullet bullet and its benefits for our mental health
Author: Ladane Azernour Bonnefoy
Expert consultant: Bernard Canicio, consultant - coach